Booking a course or placing an order constitutes an acceptance of our terms of business.
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In the unlikely event of any damage to a clients goods or materials, whether caused by negligence or otherwise, liability is limited to the cost of replacement of the materials and refund of any charges paid. No responsibility will be accepted for indirect or consequential loss and it shall be the responsibility of the customer/client to arrange adequate and appropriate insurance against the risk of any loss or damage.
Your use of our Website is at your own risk. Visual Hub assumes no responsibility for the accuracy of the information contained on this Website. Any links to third party web sites are provided for your convenience and information only. The content in any linked web site is not under our control and if you decide to access any such website, you do so entirely at your own risk. The fact that we provide a link to a third party web site does not mean that we endorse, authorize or sponsor any such site or that we are affiliated with such third party. Information published on this Website is subject to change without notice. Visual Hub may also make changes to any items described in this Website at any time without notice. Prices displayed throughout this Website were accurate at the time of publication and may change at any time. All products and brand names are trademarks or registered trademarks of their respective holders.
For Courses lasting up to one week and shorter
Courses can be cancelled up to 7 days before it is due to start.
A full refund is given when cancelled 14 days prior to the start date, minus a cancellation charge of 15 Eur for each place booked.
When cancelled up to 7 days in advance a 50% refund is given, plus a cancellation charge of 15 Eur for each place booked.
Less than seven days in advance no refunds are given.
For Multisession Courses
Courses can be cancelled up to 14 days before it is due to start.
A full refund is given when cancelled 28 days prior to the start date, minus a cancellation charge of 35 Eur for each place booked.
When cancelled up to 14 days in advance a 50% refund is given, plus a cancellation charge of 35 Eur for each place booked.
Less than fourteen days in advance no refunds are given.
For All Courses
Should you wish to be transferred to a future course the same policy applies unless we can find a replacement for your seat and we will only charge you the relevant cancellation charge for administrative purposes.
Please note that special offers or discounts cannot be transferred to another course.
We are unable to give a refund or offer a transfer to another course in case of illness or for any other reason you might be unable to attend.
Visual Hub reserves the right to cancel a course if the required number of places has not filled. In the unlikely event that we have to cancel a course a full refund or transfer is offered.
For Gift Vouchers purchased for Open-Dated Courses or Values
For Open-Dated Courses or Values only, if you wish to cancel your Gift Certificate, you can do so within 2 weeks from purchase, minus a 15 Eur administration fee. After 2 weeks, we can offer you a 50% refund minus a 15 Eur administration fee
For further information please send us an email.